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Byetta Program
Diabetes Prevention
Diabetes Personalized Focused Care
Diabetes Focused Distant Care
62 Plus Care
Weight Management
Billing Information
Email Guidelines
Cancellation Policy

Frequently Asked Questions

Does my doctor have to sign, send or fill out any paperwork for me to enroll in the EMMC program? 

No, simply go to our sign-up page, fill in the required information and send us a lab copy of your most recent Hemoglobin A1c test.

What professional guidelines does EMMC follow? 

The American Diabetes Association 
The American Association of Diabetes Educators 
The Endocrine Society 
The American Association of Clinical Endocrinologists

What is the cost of a EMMC membership? 

The cost of membership depends on the program you feel best suits your needs.  Review the programs EMMC offers then click to find more information and pricing for the program you chose.

How will I be billed for the EMMC program? 

Billing is done through Visa, Discover or MasterCard. You can also use bank issued ATM cards which display the MasterCard or Visa logo. For more information see our Billing Information page.

Once I send an e-mail how soon can I expect a response from my diabetes educator? 

All e-mail is answered within 36 hours from the time it is received excluding weekends and holidays. Many questions are answered the same day.

Is the EMMC program covered by any insurance companies? 

Since this program is covered by a global fee, it is not eligible for reimbursement by your insurance company.

Is there a limit to the number of emails I can send as a member of EMMC? 

We do not limit the number of e-mails a member can submit to their nurse, but we do ask that they follow our email guidelines.

Will EMMC help me adjust my medication? 

The EMMC program is solely designed to provide education and support to its members. For more information on our policy please see our terms of use.


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