Endocrine Metabolic Medical Center

Programs

Byetta Program
Diabetes Prevention
Diabetes Personalized Focused Care
Diabetes Focused Distant Care
62 Plus Care
Weight Management
Billing Information
Email Guidelines
Cancellation Policy
FAQ

Email Guidelines

To make email communication between you and your nurse more efficient, we have developed a few easy to follow guidelines for submission and replies to email. Remember that email is not secure. Transmission of private information is done at your own risk.

Members

Always make sure the 'Subject' field of the email relates to the question you are asking. As an example, if you are asking a question about a medication, make the subject Medication. Other Subjects might be Exercise, Diet, Complications, Insulin Pumps etc.
Please limit each email to one or two questions on a single topic.
Always include your name or membership ID number in your email.

Nurses

Responses to questions can take up to 48 hours to get a response, excluding weekends and holidays. Many questions are handled within 24 hours.
Questions requiring research that delays an answer require that the member be notified of the specifics of the delay by email.

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Last Updated:05/09/07
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