This privacy statement discloses the privacy practices for Endocrine Metabolic Medical Center (www.endocrinemetabolic.com).
Information Collection and Use
Endocrine Metabolic Medical Center is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
In order to be enrolled in the Endocrine Metabolic Medical Center program and use the members only section of this web site and the services associated with it, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. Demographic information (such as type of diabetes, city, state, age and gender) is used to show the make-up of our member population as a whole. Billing information provided as part of the registration process such as credit card number, expiration date and the card-holder's name, are used to bill for the services associated with this web site. If we have trouble processing a membership, this contact information is used to contact the user.
Use of the Endocrine Metabolic Medical Center web site will generate a cookie. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies are not linked to any personally identifiable information. Cookies allow us to recognize users returning to the site and enable advanced features that enhance our users experience on the site, such as automatic log on. If a user rejects the cookie, they may still use our site but may not have to the advantage of all of the site's features.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We will share aggregated demographic information with our partners and advertisers. This is not linked to personal information that can identify any individual person.
We use an outside credit card processing company to bill users for services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we [Endocrine Metabolic Medical Center] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
If a user wishes to subscribe to our E-News newsletter, we ask for contact information such as name and email address to enable distribution of the newsletter.
From time-to-time our site requests information from users via surveys or feedback forms. Participation in these surveys or feedback forms is completely voluntary and the user therefore has a choice whether or not to disclose the requested information. Information requested may include contact information (such as name, city and state), and demographic information (such as zip code, age level and type of diabetes). Contact information will be used to comment on submissions. Survey and feedback information will be used for purposes of monitoring or improving the use and satisfaction of this site.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Endocrine Metabolic Medical Center will automatically send the friend a one-time email inviting them to visit the site. Endocrine Metabolic Medical Center stores this information for the sole purpose of sending this one-time email. The friend may contact Endocrine Metabolic Medical Center at www.endocrinemetabolic.com to request the removal of this information from the database.
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.
When our registration form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our membership registration form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a nurse) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. If you have any questions about the security at our web site, you can send an email to [email protected].
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice /opt-out section below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your city), or if a user no longer desires our service, we will correct, update or remove the personal user's data provided to us. This can be done by emailing our Customer Support at [email protected].
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, sign-up form has an 'opt-out' mechanism so users who sign-up for our service, but don't want any marketing material, can keep their email address off of those specific lists.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with unsubscribe in the subject line in the email or emailing us at [email protected].
Notification of Changes
Notice of any future change in membership fees for Endocrine Metabolic Medical Center will be provided to members at least 30 days in advance of their next payment with the option to continue or discontinue membership.